James Fitzpatrick

James Fitzpatrick speaker at Chief Customer Officer Sydney Customer Experience Conference 2017 Sydney

James Fitzpatrick

Job Title: Chief Customer Officer

Company: Superconcepts

James Fitzpatrick is the Chief Customer Officer for Superconcepts.

Speaking at the following:

09:10 - 09:40
CCO Think Tank: Ensure service and experience build the corner stone to every business

Knowing your customer – why measuring customer effort is key. What does value creating look like in the age of the customer? Supporting strategic business outcomes through CX and emotional connection.