Lisa Dowie

Lisa Dowie speaker Chief Customer Officer Sydney 2018 customer experience conference

Lisa Dowie

Job Title: Chief Customer Officer

Company: Property Exchange Australia Ltd

Lisa Dowie joined PEXA in November 2012 and has held senior positions in Technology and Operations.  Lisa represents the interests of lawyers and conveyancers across Australia, assisting the market’s transition to the digital era of property settlement.

Lisa is passionate about creating a purpose led organisation that puts the Customer at the centre of strategy and enables meaningful work for Team members. As a senior leader in the financial and information technology industries, Lisa has successfully delivered large-scale change, driving a superior customer experience.

Speaking at the following:

15:50 - 16:15
Case Study: Leading industry-wide change

How PEXA is digitally transforming an archaic property industry from paper to digital. As CCO Lisa Dowie is driving a member-centric culture to deliver better experiences in a complex ecosystem.