OpenIQ is an Australian provider of Work Force Optimisation (WFO) software.
Innovation is at the heart of OpenIQ WFO product. Each of the WFO modules has been designed from the ground up and in consultation with customers, technology partners and subject matter experts. As a result, OpenIQ products are intuitive, simple to deploy and provide a rich feature set. Features include powerful indexing, speech analytics and high availability option. OpenIQ WFO products are currently deployed in Australia’s leading banking, insurance, retail and service sectors. Most importantly, the OpenIQ team pride themselves on providing exemplary service and ensuring that our products fit our customers business processes.
OpenIQ products are designed to facilitate modern ICT environments; they can be deployed physically or virtually, onsite or in the cloud, single tenanted or multi-tenanted.